Contact us
Orders may take 2-3 weeks to ship due to the high volume of orders.
You will receive an email with the tracking number when your order is on the way.
If you have ordered from the US, please check your email daily after shipment for the tariff payment email, as it is only valid for five days. The email should arrive within three days and might go into your junk folder; it is usually from Mark3.
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Warranty Returns Address
MAD Heaters Ltd.
5 Old Mill Road
Portishead, BS20 7BX
United Kingdom
Registered Address
MAD Heaters Ltd.
St James House, 65 Mere Green Rd
Sutton Coldfield, B75 5BY
United Kingdom
Company Number: 13095599
VAT Number: GB368711374
Contact
E-mail: support@madheaters.co.uk
Phone: +44 7470 498273 (Mon-Fri 10AM-4PM UK time)
If we're unavailable, please leave a voicemail, and we'll return your call as soon as possible.
We don't serve customers at either of our addresses.