Shipping policy

We aim to dispatch orders within 1-3 working days. Please note that delivery times may be longer than advertised, especially during pre-orders and product releases.

If you haven’t received your parcel after two weeks, please contact us. We need to notify the shipper about lost parcels within three weeks.

For international customers: It is your responsibility to be aware of your own country's import rules regarding taxes, duties, and handling fees. The majority of our products are made in China. Tariffs have to be paid for orders to the USA. 

Failure to pay any fees or refusal to accept delivery means we can only provide a refund if the package is safely returned to us. Your refund will also be minus our delivery costs.

Additional Information for Specific Countries

Poland, Greece: We cannot ship to these countries due to customs issues.

Israel: Please expect long shipping times, about 4-8 weeks.

Shipping Options


United Kingdom

Royal Mail Tracked 48
£3.50 (FREE for orders over £49)
2 Working Days delivery aim / Tracked to Delivery Point

DPD Next Day
£4.90 (£2.90 for orders over £49)
Next Day delivery aim / Tracked. Same-day dispatch is not guaranteed.

Europe

Express International - DPD Tracked
£9.90 (FREE for orders over £199)
Please note that your parcel will not be delivered by DPD; instead, it will be transferred to your local post for delivery.
Aim to deliver within 3-10 Working Days / Online Tracking

United States, Canada, Rest of the World

Express International - DPD Tracked
£9.90 (FREE for orders over £199)
Please note that your parcel will not be delivered by DPD; instead, it will be transferred to either SpeedX or USPS in the US or your local post for delivery.
Aim to deliver within 5-11 Working Days / Online Tracking