Bank Transfer Details

Q: What charges do I have to pay at customs?

EU Countries: Customs Duty: This is a tax that is charged on goods imported into the EU. Typically around 5%. Value Added Tax (VAT): This is a tax that is charged on goods and services sold in the EU. The rate of VAT varies depending on the country in the EU. For example, the rate of VAT in Germany is 19%, while the rate of VAT in France is 20%. The customs authorities may also charge handling fees. USA: No charge below 800 USD

International Customers:

Please make sure that we receive the exact order total in GBP (£). We're unable to accept EUR (€) or other currencies at this time.

We recommend using Revolut, Wise or making an international transfer from your online bank. Please follow the steps below.

Beneficiary: MAD Heaters Ltd
IBAN: GB98 REVO 0099 6977 6332 16
BIC / Swift: REVOGB21

Reference: Order number ( e.g. P1234 )

Beneficiary address:
St James House, 65 Mere Green Rd
Sutton Coldfield
B75 5BY, United Kingdom

Intermediary BIC: CHASGB2L
Bank / Payment institution: Revolut Ltd
Bank / Payment institution address: 7 Westferry Circus, E14 4HD, London, United Kingdom

Bank transfer with Revolut

Please use our Revtag to send the payment in GBP only: @madheatersltd
Reference: Order number ( e.g. P1234 )

Bank transfer with Wise

Step 1: Register an account on wise.com (You can use a Google, FB or iCloud account)

Step 2: Select your currency and GBP for the recipient. Type in the exact order total and click continue.

Step 3: Select "send to a business", IBAN format and fill out the details.

Step 4: Use the order number as reference.

Step 5: Select an available payment method and confirm the transfer.

UK Customers:

Please DO NOT use this account number for international transfers!

Beneficiary: MAD HEATERS LTD
Account number: 93981309
Sort code: 04-00-75
Reference (if possible): Order number

FAQ

Do you have any question?

Our customer support is available Monday to Friday.Average answer time: 48h

Get in touch

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We offer free worldwide shipping if you spend over £199.

How long will it take to get my orders?

It depends on where you are. UK orders will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 7-30 days. The tracking number will be provided in your confirmation email.

What charges do I have to pay at customs?

EU Countries:

Customs Duty: This is a tax that is charged on goods imported into the EU. Typically around 5%.
Value Added Tax (VAT): This is a tax that is charged on goods and services sold in the EU. The rate of VAT varies depending on the country in the EU. For example, the rate of VAT in Germany is 19%, while the rate of VAT in France is 20%.
The customs authorities may also charge handling fees.

USA:
No charge below 800 USD

How can I sign up for beta products?

You can enter our draw to receive a beta product by leaving a review on our website of the product(s) you purchased.

Where is the induction heater?

We're working on a full re-design, the current estimate is by the end of 2024.
We recommend the Ispire Wand or VHB (Vaphotbox) induction heaters.